There have been numerous ways to protect workers from Covid-19 in this pandemic era. Working from home is inevitable, which is both opportunities and challenges for businesses. Some might hear, “It would be much easier if we could have the meeting in person” or some other related complaints. It is, and it should not be our concern in such a digital world, where virtual jobs are the evolution of the office, leading the works outside of the office building bricks, reaching potential markets as far as the internet is connected. Hence, here are crucial points that make a successful remote team, specifically in the IT outsourcing industry.
Communication is key. Thankfully, the tech industry is offering companies the whole all-in-one solutions to maximise any communication effectiveness, including Google Meets, Skypes, Telegram, WeChat, etc. Such various platforms provide the functionality of all communication tools we need in each secured application. Remarkably, a successful IT remote team should focus on video conferences to share ideas and technology for projects. Furthermore, as talking is more preferred than texting or any other chatting discussion methods, each worker needs to be mindful of the number of onsite versus remote attendees. Specifically, an IT remote team can be recommended to address those remote participants by name to encourage them.
Whenever possible, managers should also use and evaluate the effectiveness and efficiency of online communication platforms through team meetings, which might be on a weekly basis. Thus, all fo the remote staff should be aware of the company situation and be well-updated. Effective communication, therefore, proves the convenience, which is the massive solution for a remote team to make improvements and differences.
As the apparent fact of working in a home office, each member can not be able to meet coworkers, which is a challenge for information management. Do take advantage of screen sharing and online documents, which is dynamic and assists with visualization to facilitate interaction! Take an example, instead of sending screenshots, IT outsourcing developers can share their screen to explain a procedure of stages to perform a task. Remember that you can also give presentation rights to other participants to address questions or concerns they might have, which helps everyone to be on the same page.
Information security should also be taken into prioritisation. Each IT consultancy company has lots of data and documents which should be highly secured, updated & reported whenever needed. It should be ensured that your company maintains the confidentiality and availability of business data in various forms, especially when it comes to remote working, which can be a glorious benefit for the team’s productivity and integrity. For instance, we always prioritise information security in the working procedure and ethics, thus ensure having information secured in our IT outsourcing & IT Consulting projects.
Embrace remote work culture
Last but not least, we as workers should all know that working remotely either with colleagues or with customers can lead to an increase in productivity. How? Work culture! In order to have an impact, the same mindset needs to expand to both the remote team and our customer. Let’s take a look at how we can implement this into a team:
- Include remote work in the organisational policy
- Gradually educate employees and customers about the pros of remote work. There are many resources for us to share on this topic, such as through blog posts, videos, KOL sharings, etc
- Finally, in order to make it creditable in what we stated, the remote team should guarantee and deliver great results proving the effectiveness and efficiency of remote working. Once we provide value, we create trust.
“Remote work not only improves outcomes and employee branding but is a policy that the most talented employees desire.” stated in research by Gallup. As remote work is on the rise, has your company applied those crucial points in working from home? Be sure that all members are safe. Let’s all go through this hard time together!
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By Minh Thao Nguyen
BeetSoft Co,.LTD – Faster and Better!
Top IT Outsourcing and Consulting company
Tel: (+84) 24 3554 5190 (ICT 08.00 – 18.00)
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