Bill Queries

“Make the Billing procedure a more smooth
and simple process for your customers”



  • Billing queries via phone: In the current competitive business marketplace, increase customers’ satisfaction is a need, especially in billing and payment.
  • We support you even out of your working hour with our round the clock service: Handle questions regarding service fees, payment options or cancelling a contract etc.


  • Flexible round the clock services
  • Dedicated and highly skilled, experienced staffs with command of the English language
  • Accurate and prompt billing queries answer.
  • QA team who check and assure service’s quality continuously
  • Modern Technologies we use:
    • CRM systems which easily integrates with customers’ business systems which provide real-time data update
    • Stable and high-speed Internet connection
  • Cost-wise and conditionals-wise solution
  • We are always seeking for long-term cooperation
  • Our Data Centers ensure 99.95 uptime
Contact Us
Hanoi Head Office: 6th Floor, MITEC TOWER, Lot E2 - Cau Giay Urban Area, Yen Hoa Ward, Cau Giay District, Hanoi, Vietnam
Tokyo Office: 〒101-0047 Yukinobu Building 4F, 1-11-2, Uchikanda, Chiyoda-ku, Tokyo
Danang Office: 3F, 51 Xo Viet Nghe Tinh, Hoa Cuong Nam, Hai Chau, Da Nang, Viet Nam
TEL: +84 24 3554 5190 (Contacting time: 10h~19h, except Saturdays, Sundays and holidays)